Our Hotline, for your best convenience

Sometimes, the situation is urgent and you would like to be sure that your order is handled in a timely manner (deliveries for hospital, for receptions, busy travelers, funeral, etc...).

yahoo messenger ID (, English): huongviet_service
skype ID (English, Français, Deutsch, Español, Schwitzerdütch,):
xp-consultecvn

Our hotline is opened to your needs for a direct feedback of your order, at following hours:

Los Angeles time (GMT-8) 17:00-07:00 (summer)
16:00-06:00 (winter)
Houston time (GMT-6) 19:00-09:00 (summer)
18:00-08:00 (winter)
New-York time (GMT-5) 20:00-10:00 (summer)
19:00-09:00 (winter)
Geneva time (GMT+1) 02:00-16:00 (summer)
01:00-15:00 (winter)
Saigon-HCMC time (GMT+7)  07:00-21:00
Sydney time (GMT+10)  10:00-00:00
Note: you can try to call out of these hours, but we cannot guarantee that competent operator is available.

Our hotline numbers:
++84 90 382 05 82
"Consultec" will be replied.
in English, Français, Deutsch, Español, , Schwitzerdütch.

Alternate numbers:
++84 8 847 73 39
"Consultec" will be replied.
in English, Français,

++84 90 303 06 89
in English, Français,

Process to use our hotline:
- prepare all information of your order including:
a) your name
b) your Email (as entered on our website)
c) the name, the address and the phone number of your recipient,
d) your order number (8 digits), as sent by our credit card processor WORLDPAY.COM to confirm your payment.
- call our hotline number and give all these information, in the same order as above.
- explain the reason why you call.

Best Regards from Saigon-Ho Chi Minh city/ Vietnam
Huong Viet team
Huongviet_service@vietnamhost.com

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